Client Separation Email Template 

Hello, (insert recipient’s name here).

You are receiving this email in regards to your (last appointment, phone call, demands, visit etc). On (insert day and time of offense), you (described offense clearly and concisely). 

Unfortunately, this behavior or action goes against (my or company name) (policy, belief, scope of work, morals, personal boundaries, etc) and (I or company name)  will no longer be able to service your (insert type of service) needs going forward. (I or company name) would like to thank you for your (patronage, support, efforts, etc.). It was truly appreciated. 

Although (I or company name) will not be servicing you going forward, (referral name) at (referral company) will be more than happy to take you on as a new client.

Or

At this time (or “Sadly” if you prefer), I do not have any recommendations of where you can receive your (insert type of service) services going forward. 

Thank you again for (being a client, your support, your efforts, etc) and (I or business name) wish(es) you well.

Best regards,

(your or the business name here).